Terms of service

RICHSPEAR Terms of Service


Last updated: 23 August 2026


Welcome to RICHSPEAR. By accessing our website or purchasing products from us, you agree to the terms set out below. Please read these Terms of Service carefully before using our website.


1. About RICHSPEAR


RICHSPEAR is a clothing and lifestyle brand offering apparel and related products through our online store.


These Terms of Service apply to all visitors, customers and users of our website.


2. Using Our Website


You agree to use our website only for lawful purposes.


You must not:


  • Use our website for fraudulent or unlawful activities.
  • Attempt to gain unauthorised access to our website or systems.
  • Copy, reproduce or use our website content without permission.
  • Interfere with the operation or security of our website.
  • Provide false or misleading information when placing an order.


We reserve the right to refuse or cancel orders where we reasonably suspect fraudulent, unlawful or abusive activity.


3. Products


We make every effort to ensure that product descriptions, photographs, colours, sizes and other information on our website are accurate.


However, colours may appear slightly different depending on your device or screen settings.


Product availability may change without notice. If an item becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund.


4. Prices


All product prices are displayed on our website.


We reserve the right to change prices at any time. Any price change will not affect an order that has already been confirmed, except where there has been an obvious pricing error.


If we discover an obvious error in the price of a product you have ordered, we will contact you before processing the order.


5. Placing an Order


When you place an order, you are making an offer to purchase the products selected.


After placing an order, you will normally receive an order confirmation.


An order is not considered accepted until we have confirmed that the order has been accepted and/or dispatched.


We reserve the right to refuse or cancel an order where there is a genuine reason to do so, including stock issues, pricing errors or suspected fraudulent activity.


6. Payment


Payment must be successfully received before your order can be processed and dispatched.


We use third-party payment providers to process payments. RICHSPEAR does not store your full payment card details.


7. Delivery


We aim to dispatch orders within the timeframe stated on our website.


Delivery times are estimates and may be affected by circumstances outside our control, including postal delays, courier delays, weather, strikes or other events.


Once your order has been dispatched, you will receive tracking information where available.


RICHSPEAR is not responsible for delays caused by the delivery provider, although we will assist you in resolving delivery issues where possible.


8. Returns, Refunds & Cancellations


Our returns and cancellation rules are explained in our RICHSPEAR Returns & Refund Policy.


Nothing in these Terms of Service limits or removes any consumer rights you have under UK law.


9. Faulty Products


If you receive a product that is faulty, damaged or incorrect, please contact us as soon as possible.


We may ask you to provide photographs or other information so that we can investigate the issue.


Where a product is confirmed to be faulty or incorrect, we will provide the appropriate remedy in accordance with your legal rights.


10. Intellectual Property


All content on the RICHSPEAR website, including but not limited to:


  • Logos
  • Brand names
  • Product designs
  • Photography
  • Graphics
  • Text
  • Videos
  • Website designs


is owned by or licensed to RICHSPEAR unless otherwise stated.


You may not reproduce, copy, modify, distribute, sell or commercially use our intellectual property without our written permission.


11. User-Submitted Content


If you submit photographs, reviews, comments or other content to RICHSPEAR, you must ensure that you have the right to share that content.


You must not submit content that is unlawful, offensive, abusive, defamatory or infringes another person’s rights.


Where permitted by law, you grant RICHSPEAR permission to use submitted content for marketing or promotional purposes.


12. Website Availability


We aim to keep our website available and functioning correctly. However, we cannot guarantee that the website will always be available, uninterrupted or free from errors.


We may temporarily suspend, modify or update the website without prior notice where reasonably necessary.


13. Limitation of Liability


Nothing in these Terms limits or excludes liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or your statutory consumer rights.


Subject to the above, RICHSPEAR will not be responsible for losses that could not reasonably have been expected at the time your contract was formed.


14. Third-Party Services


Our website may use third-party services such as payment providers, delivery companies, analytics services and other Shopify-related services.


These services may have their own terms and privacy policies.


15. Privacy


Your personal information is handled in accordance with our Privacy Policy.


By using our website and placing an order, you acknowledge that your information may be processed as necessary to provide our services, process payments, fulfil orders and provide customer support.


16. Changes to These Terms


We may update these Terms of Service from time to time.


Any updated version will be posted on this page with a new “Last updated” date.


Your continued use of our website after changes are posted means that the updated terms will apply to future use of the website and orders.


17. Governing Law


These Terms of Service are governed by the laws of England and Wales, unless applicable consumer law requires otherwise.


Any disputes will be handled by the appropriate courts with jurisdiction.


18. Contact Us


If you have any questions about these Terms of Service, your order or our policies, please contact RICHSPEAR through the contact details provided on our website.


RICHSPEAR


Email: [Richspear@gmail.com]


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By using the RICHSPEAR website or placing an order, you acknowledge that you have read and understood these Terms of Service.