Shipping policy

RICHSPEAR Shipping Policy

Last updated: 23 August 2026

At RICHSPEAR, we aim to process and deliver your order as quickly and securely as possible. Please read the information below before placing your order.

1. Order Processing

Orders are normally processed within [1–3 business days] after payment has been successfully received.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

During product launches, sales, holidays or periods of high demand, processing may take longer. We appreciate your patience during these periods.

2. UK Shipping

We currently offer shipping within the United Kingdom.

Standard UK Delivery: £[PRICE]
Estimated delivery: [2–5 business days]

Express UK Delivery: £[PRICE]
Estimated delivery: [1–2 business days]

Delivery times are estimates and are not guaranteed unless specifically stated otherwise at checkout.

3. International Shipping

International shipping may be available to selected countries.

International delivery costs and estimated delivery times will be displayed at checkout based on your delivery address.

International orders may take approximately [5–14 business days] to arrive, depending on the destination and shipping provider.

4. Customs & Import Charges

For international orders, customers may be responsible for customs duties, import taxes or other charges imposed by the destination country.

RICHSPEAR is not responsible for charges imposed by customs authorities.

Please check your country’s import rules before placing an international order.

5. Tracking

Where tracking is available, you will receive tracking information once your order has been dispatched.

Please allow up to 48 hours for tracking information to update after receiving your dispatch confirmation.

6. Delivery Delays

Although we aim to meet the estimated delivery times, delays can sometimes occur due to circumstances outside our control.

These may include:

  • Courier delays.
  • Postal service disruptions.
  • Severe weather.
  • Public holidays.
  • Strikes.
  • Customs delays.
  • Incorrect or incomplete delivery information.
  • High-volume periods such as product launches or holidays.

If your order is delayed, please contact us and we will do our best to assist you.

7. Incorrect Delivery Information

Customers are responsible for providing a correct and complete delivery address when placing an order.

If an order is returned to us because an incorrect or incomplete address was provided, additional postage may be required to resend the order.

Please contact us as soon as possible if you notice that your delivery information is incorrect.

8. Lost or Missing Orders

If your order appears to be lost or has not arrived within the expected delivery timeframe, please contact us.

We may ask you to provide your order number and delivery information so that we can investigate the issue with the delivery provider.

9. Damaged Packages

If your package arrives visibly damaged, please take photographs of the packaging and the item before disposing of anything.

Contact RICHSPEAR as soon as possible so we can investigate the issue and advise you on the next steps.

10. Delivery Address

We currently ship to:

United Kingdom: Yes
International: [Yes/No]

Shipping availability may change depending on destination.

11. Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information where available.

Please check your spam or junk folder if you cannot find your confirmation email.

12. Contact

If you have questions about your delivery or shipping, please contact RICHSPEAR through the contact details provided on our website.

RICHSPEAR

Email: [Insert business email]

Website: [Insert website]


RICHSPEAR reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page with an updated date.